I.                    PRIVACY POLICY AND PERSONAL DATA

This privacy policy applies to www.diega.fr.   

 

The purpose of this privacy policy is to inform users of www.diega.fr website :

 

-          how their personal data is collected and processed in accordance with the legislation in force and in particular with European Regulation No. 2016/679 of the Parliament and of the Council of 27April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, which entered into force on 25 May 2018. Personal data are all data that can identify a user. This includes the first name, surname, age, postal address, e-mail address, location of the user and his IP address:

 

-          what are the rights of the users regarding this data;

 

-          who is responsible for processing the personal data collected and processed ;

 

-          to whom this data is transmitted ;

 

The controller reserves the right to modify this privacy policy to ensure its compliance with applicable law.

 

1. Data collected and processed and collection mode

Ordering products on the website www.diega.fr  

When the Customer makes a purchase on the www.diega.fr website, the following personal data is collected:

-          Name,

-          First name,

-          Postal address,

-          Telephone number,

-          E-mail address

 

SARL C.P. will keep in its computer systems of the website and in reasonable conditions of security all the data collected.

SARL C.P. will regularly review the personal data held, and delete any data that are no longer required. No personal data will be held for more than five years. After this period, the data may be anonymised and retained by SARL C.P for legal or statistical purposes.

The user's bank details are not kept after the purchase. In any case, the cryptogram is never kept by SARL C.P.

Newsletter subscription

Subject to the user's express consent, obtained when registering for the SARL C.P newsletter, the following personal data is collected:

-          E-mail address

 

2. Transmission of data to a third party

SARL C.P may communicate personal data to its subcontractors, service providers and suppliers. For example, when the Customer makes a purchase on the website, his/her contact information will be communicated to the delivery service provider.

The data collected and processed by the website are exclusively hosted and processed in France.

 

3. Data controller and data protection officer

The data Controller is: SARL C.P 

He can be contacted by email at eshop@diega.fr or by post at :

 

SARL C.P, 15 rue Béranger, 75003, Paris.

The Data Controller is responsible for determining the purposes and means of processing personal data.

Obligations of the data controller

The data controller undertakes to protect the personal data collected and to respect the purposes for which the data were collected.

The website has a T.L.S certificate to ensure that the information and data transfer through the website is secure. The purpose of this certificate is to secure the data exchanged between the user and the website.

The data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would involve disproportionate formalities, costs and steps for the user.

In the event that the integrity, confidentiality or security of the user's personal data is compromised, the controller undertakes to inform the user by any means.

 4. User rights

In accordance with the regulations concerning the processing of personal data, the user has the following rights:

Right of access, rectification and erasure

The user may view, update, modify or request theerasure of personal data concerning him/her.

If he/she has one, the user has the right to request the erasure of his/her personal space on the website.

Right to data portability

The user has the right to request the portability of his/her data, held by the website, to another.

 

Right to restriction and to object to data processing

The user has the right to request the restriction or to object to the processing of his/her data by the website, without the Data Controller being able to refuse, unless it can be shown that there are legitimate and compelling reasons, which can prevail over the interests and rights and freedoms of the user.

For any information concerning his rights, or to exercise them, the user must write to the data controller at the following address : SARL C.P, 15 rue Béranger, 75003, Paris.

In order for the data controller to comply with the request, the user is required to provide the following information: first and last name, e-mail address and, if relevant, account number or personal space on the website or subscriber number.

The Data Controller is obliged to respond to the user within 30 days.

Right to refer to the competent authority

In the event that the Data Controller does not respond to the user's request, or if he believes that his rights have been infringed, he is entitled to refer the matter to the CNIL or any competent judge.

II.                  COOKIE POLICY

Within the framework of the use of the website, SARL C.P may be led, subject to the choice of the user, to install one or more cookies during their legal period of validity.

The cookies issued have several purposes: 

              Establish statistics on attendance ;

              To improve the interest and ergonomics of the website;

              To enable or facilitate navigation on the website and thus adapt offers and messages in a personalised manner (language used, display resolution, operating system, etc.);

              To store information relating to a form, products or services to which the user has subscribed;

The issue and use of cookies by third parties are subject to the privacy policies of these third parties. SARL C.P. may include cookies on the website in order to collect navigation data, measure and optimise the effectiveness of campaigns. The data is never used in a nominative way.

If the user has accepted, in his navigation browsing software, the recording of cookies in his or her terminal, the cookies integrated into the pages and content that he or she has consulted may be stored temporarily in a dedicated space in the terminal. They will only be readable by the sender.

If the user refuses the recording of cookies, or if he/she deletes those recorded, he/she will no longer be able to benefit from certain functionalities necessary to navigate on certain pages of the website. In this case, SARL C.P. declines all responsibility for the consequences linked to the degraded functioning of its services.

This information is kept for a maximum of 13 months.

The user can configure his browser software so that cookies are saved or rejected according to his choice. They can also configure their browser software so that they are offered the option of accepting or rejecting cookies from time to time, before a cookie is likely to be saved.

The configuration of cookies varies for each browser. It is described in the browser's help menu. This will enable the user to find out how to change his or her wishes regarding cookies.

To prevent the installation of cookies you must follow the instructions for the browser you are using:

  •  Internet Explorer: on the "Tools> Internet Options" menu, click on the "Privacy" tab, select the desired setting and press the advanced settings. Select "Override automatic cookie handling". Mark "Enable" or "Block". We recommend activating the option "Always accept session cookies" to enable more optimal browsing on our Website.

  •   Firefox: on the "Tools> Options" menu, click on the "Privacy" tab. Activate or deactivate "Accept cookies from the web" or "Tell websites not to track me", depending on your browser version. You can also delete the installed cookies by clicking on the "delete cookies individually" option.

  •   Chrome: on the "Tools> Settings" menu, click on the "Privacy> Content Settings" tab. After selecting the "show advanced settings" option, click on your preferred cookie setting. If you do not wish to allow the installation, you can select the option "block data from sites and third-party cookies".

  •   Opera: on the "Settings> Preferences" menu, click on the "Advanced" tab. On the "Cookies" menu select the options "Accept traces" or "Never accept cookies". If you wish to have a more comprehensive level of control over the cookies that are placed on your computer, we recommend that you select the option "Ask me before accepting cookies".

  •   Safari: on the "Tools> Preferences" menu, click on the "Security" tab. On the "Accept Cookies" menu, select "Always" or "Never". If you have an iPhone, you will need to go to "Settings> Safari" and select whether or not to accept cookies.

If you are using another browser, you can get more information about setting cookies through the help or support section of the browser itself.

SARL C.P may modify the Cookies Policy in accordance with the law, regulations or in order to adapt the policy to the instructions issued by the CNIL. SARL C.P advises Internet users to visit the cookie policy regularly to be informed of any changes.

 

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